1) What’s a Guide Price? You’ll notice the price in your trolley is only a guide. This is because by the time your groceries have been delivered some offers may have changed or you may have ordered weighed items. No problem – just be prepared that the final price on your delivery receipt might be different. You can always send items back with the driver if you think the price change is too large.
2) If an item turns up damaged or with an expired sell by date / use by date you can give it back to your driver for a refund. If the driver has gone you can return the items to your nearest ASDA groceries store but we found that was usually too much hassle so if there was just the odd damaged item and the driver had already gone we simply put it in the bin and didn’t worry about it.
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